Frequently Asked Question

What is the HiLo Fleet?

Over 50 companies subscribe to HiLo, with a combined 3800 ships. HiLo works with both and those who only have a few ships. All our customers are dedicated to improving maritime safety.

How can new subscribers join?

To join HiLo, contact us to request a demonstration. Our experts will walk you through the system and get you set up to automatically transfer data thought HiLo’s secure portal.

What types of data does HiLo collect?

HiLo uses a range of data sources readily available to any technical manager that is already collected by ship operators in a structured format. There is no additional data needed above what you already collect from your vessels.

How is a near-miss incident measured and what data does a ship give out?

Every ship operator has its own definitions of what are incidents, weak signals, precursors, etc. HiLo has created a structured data framework and approach that allows ship operators to provide their existing data and for this data to be comparable across the industry. This data comes from many sources, including but not limited to accident/incident records, audits and unscheduled work orders.

Does this data allow for real-time safety interventions?

This data does not yet allow real-time interventions, but the length of time is reduced dramatically by HiLo. Hilo provides insights which can be built quickly into a shipping companies’ operational plans. Historically would come into light only after a catastrophic incident has occurred or after a significant number have occurred over a period of time.

What is a high-impact, low-frequency shipping incident?

A good recent example would be the Costa Concordia. High Impact incidents are those which result in fatalities, or significant damage to people, the environment or assets as well as knock-on financial and reputation effects. They happen rarely, and are therefore difficult to predict using traditional methods.

Who manages HiLo Maritime Risk Management?

HiLo is run for the industry by the industry. It is a not-for-profit organisation with the board of directors appointed from the subscribers.

HiLo’s directors are:

  • Ed Barsingerhorn (chairman) – Shell Shipping & Trading
  • Tommy Thomassen – Maersk Tankers
  • Stavros Hatzigrigoris – Maran Gas Maritime
  • Paolo Enoizi – GasLog

For more information, see ‘Meet the Team’

How is the organisation funded?

HiLo is funded through subscriptions and grants. It is a not-for-profit organisation so all subscriptions support maintenance of existing services and further development of the models and platform.

Which sectors does HiLo cover?

HiLo currently provides services for the tanker and bulk carrier sectors. A container model is in the Pilot phase, and a PSV model will be available from early 2020.

Can you give an example of an incident that could be avoided using the HiLo model?

In 2017 HiLo predicted that the risk of an engine room fire was high for a particular company.

The company investigated the weak signal ‘small leaks of fuel’ and discovered that they were related to inadequate bolts and tightening. This allowed them to take corrective actions, significantly reducing their risk of an engine room fire.

How can I manage the Human Factor in shipping accidents?

HiLo’s Human Reliability model has been peer-reviewed by Loughborough University, University of Strathclyde and Cranfield University. Ten of the world’s largest shipping companies are joining HiLo for Phase 2, piloting the Human Reliability model within their fleets. More than 75% of fatalities and serious injuries at sea are caused by human error. For the first time, HiLo will demonstrate why these errors occur. The Human Reliability project will show companies where to make small changes in their day to day running to prevent high impact incidents.

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